Effective Date: 27-December-2024

This Privacy Policy is last updated on the date mentioned above.
At PropertyDoctors ("We," "Us," "Our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you access and use our services, including our web portal and all associated platforms (the "Services"). By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide
When you use our web portal and services, we may collect personal information that you provide to us, including but not limited to:

• Account Creation Information: Your name, email address, phone number, and any other information required to create and maintain an account with us.
• Billing and Payment Information: Payment details, such as credit card information and billing address, to facilitate transactions.
• Service-Related Communication: Any communication with us through email, phone, or other mediums, including queries or requests related to our services.

1.2 Automatically Collected Information
We may automatically collect certain information as you interact with our platform, such as:

• Usage Information: This includes details about your device, IP address, and browser type, pages you visit on our platform, operating system, and referring URLs.
• Cookies: Our website uses cookies to enhance user experience. Cookies are small data files that help us recognize your device and retain preferences when you revisit our site. You can control cookies through your browser settings, but disabling them may affect the functionality of our services.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To Provide Services: To fulfil your service requests, including property maintenance, housekeeping, legal compliance, and consulting services.
• To Process Payments: To manage your payments securely through our payment gateway, including billing and invoicing.
• To Communicate with You: To send you updates regarding your account, services, promotions, and new offerings.
• To Improve Our Services: To analyze usage data, fix bugs, enhance user experience, and optimize our platform.
• To Ensure Compliance: To ensure that your use of our services complies with applicable laws and regulations.

3. Sharing of Your Information

We do not sell, rent, or trade your personal information. However, we may share your information under the following circumstances:

• Service Providers: We may share your information with third-party vendors and service providers who assist us in providing services, such as payment processors or email communication tools.
• Legal Compliance: We may disclose your personal information if required by law, or in response to legal requests, subpoenas, or to protect our rights and interests.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes using encryption and other security measures during data transmission and storage. However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

You have the right to:

• Access and Update: Access and update your personal information by logging into your account or contacting us directly.
• Request Deletion: Request that we delete your personal information, subject to legal and contractual obligations.
• Opt-Out of Communications: Opt-out of receiving marketing communications by following the unsubscribe instructions in the emails we send you.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience while using our services. Cookies help us remember your preferences, analyze usage, and provide a more personalized experience.

Managing Cookies: You can control the use of cookies through your browser settings. Please note that disabling cookies may impact the performance and functionality of our services.

7. Third-Party Links

Our website and services may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of those sites before sharing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. We will notify you of any significant changes by posting the updated policy on our website. The effective date at the top of this page will indicate the date of the most recent revision.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: admin@propertydoctors.in | info@propertydoctors.in
Phone: +91 98243 23995 | +91 95124 27249

Vadodara Office:
H/O: 210, Silver Coin, Shrenik Park Char Rasta, Near Sony World, Akota, Vadodara

Surat Office:
2nd Floor, Nalwala Showroom, Tower Road, Surat

Other Branches:
Ahmedabad | Dholka | Bharuch
By using PropertyDoctors services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described.